Attention hospital visitors:
Mercy Temporarily Stops ALL Hospital Visitation (Effective November 12th)
The ongoing safety of patients, caregivers and our communities remains our top priority. These steps are intended to keep our caregivers and patients as safe as possible while also recognizing the value visitors bring to patients.
Effective Thursday, November 12, Mercy is temporarily stopping all hospital visitation until further notice.
Mercy Medical Center is still allowing one support person for our maternity patients and surgical/procedural patients will be able to have ONE visitor during this time period. That one support person for maternity patients must be the same person throughout the stay. Support person can come and go as needed but cannot be switched. (Exceptions will be made on a case-by-case basis, such as end of life/critical patient situations).
For Mercy STATCAREs, physician practices, and outpatient locations, patients are asked to come to appointments alone.
Medical Center recognizes that interacting with family and friends can be helpful to the healing process and strongly encourages everyone to utilize other forms of support for their loved ones, such as phone calls and video chats on cell phones or other mobile devices. (Revised November 11, 2020)
Healthy Blood Donors Needed!
Mercy is encouraging healthy adults to roll up their sleeves to support this local need. The American Red Cross of Northeast Ohio and Vitalant (formerly LifeShare Community Blood Services), are the only two blood banks in Northeast Ohio, so they are primary suppliers of transfusable blood for many local hospitals, including Mercy.
These local blood banks rely heavily on blood donations received at high school, college and large business drive events. These drives have been cancelled due to the recent COVID-19-related school closings and employees working from home. To arrange a donation appointment, visit www.vitalant.org or call their Canton location at 330-489-1076. For a list of upcoming Red Cross blood drives in Stark County, visit www.redcrossblood.org, or call 1-800-RED-CROSS.
If you are a healthy adult, we encourage you to contact one of the above blood banks to donate today!
Patient Information Line
At Mercy, we welcome our patients’ family and friends. Your presence is very important to patient healing and well being. This information is intended to make your visit to Mercy as easy as possible. If you have additional questions, please call our patient information line at 330-489-1105.
6:30 am – 9:30 am (Mon.-Fri.)
10:30 am – 1:30 pm, daily
4:30 pm – 6:00 pm (Mon.-Fri.)
4:30 pm – 6:00 pm (Sat.-Sun.)
Send an electronic greeting to inpatients in Mercy Medical Center, please click here.
Phone Calls to Patients
To reach a patient’s room dial 588-5 plus the patient’s room number.
Volunteers will deliver and pick up patient mail in the morning. Please be sure to include the patient’s full name as shown below:John Smith
Mercy Medical Center
1320 Mercy Drive N.W.
Canton, Ohio 44708
When a patient checks out, all mail will be forwarded to the address on his/her admission form.