Virtual Doctor Visit With Mercy Primary Care

You and your family can receive ongoing, coordinated health care online from the safety and privacy of your own home through virtual, HIPAA-compliant appointments with a Mercy Primary Care physician. New and established patients can request an online doctor appointment by calling:

Schedule Appointment

These appointments are available Monday through Friday from 7 am to 5 pm.* A Mercy representative will assist you in completing the registration process and provide information on your virtual visit.

Benefits of Primary Care Telehealth at Mercy

When you choose Primary Care Telehealth at Mercy, you’ll have access to:

  • A Local Doctor. All Mercy Primary Care physicians are located in Stark County, Carroll County, and Tuscarawas County. If you need to see your doctor in person, they will be nearby and ready to help.
  • More Than 70 Insurance Plans Accepted. Mercy Primary Care accepts most major medical plans, including Aultcare, AultCare’s PrimeTime Health Plan, Medicare, and Medicaid. Some of our primary care providers also accept self-pay patients.
  • A Range of Health Care Services. Your primary care physician provides care for the whole person and understands your entire health history. They can help you better manage chronic health conditions and prescription medications, order health screenings, refer you to specialists when necessary, and lower your overall health costs.

Request an Online Appointment With Mercy Primary Care

Call 330-489-1DOC to make an online appointment with a Mercy Primary Care physician. Appointments are available Monday – Friday, 7 am to 5 pm*.

All virtual visits require use of a smartphone, tablet, or computer. Online doctor appointments are considered medical services and will be billed to your insurance. Co-pays and deductibles apply.

*Hours may vary by office location.


Need urgent care? Learn more about STATCARE Telehealth at Mercy.

Mercy Telehealth

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