Uniontown resident, Kim Newton, outreach phlebotomist for Cleveland Clinic Mercy Hospital, has been selected as one of the hospital’s most recent Star Performer employees.
A traveling phlebotomist, Kim was on her way to one of the hospital’s off-site locations when she came upon an accident.
Kim stopped to help was able to get the driver out of the car and stayed with her until the paramedics arrived.
“I was at work the day when Kim helped the driver get out of the wrecked car,” said Aleksandar Radakovic, MBA, MT(ASCP), Laboratory Finance Manager for the Department of Pathology & Laboratory Medicine. “Even when she told me what happened, I don’t think she was aware of her actions. Knowing her before this and knowing what she has done, I don’t have any doubt that Kim would help someone in a similar situation again.”
A Mercy employee since 2012, Kim routinely visits nursing homes to draw lab work. “I feel that the most satisfying part of my career is getting to know many of the residents and developing relationships with them,” Kim said. “It is extremely important to me, during this time with COVID-19, to take a few extra moments to spend with them. I sometimes feel that the art of communication has been lost and seeing and speaking to the residents afford many opportunities to learn about their life and history,” she adds.
The Star Performer program is the hospital’s employee recognition and rewards program. Hospital employees, volunteers and staff are nominated each month for demonstrating outstanding performance, being a team player, going “above and beyond”, being creative and innovative and for championing service excellence.
(Pictured left to right) Tom Strauss, Kim Newton,Aleksandar Radakovic and Mary Ann Burich-Boccia
Please click here for media inquiries