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Mercy Volunteer Receives OSHIIP Award

Posted on: April 22, 2010


Canton, Ohio: The Ohio Senior Health Insurance Information Program (OSHIIP) has recognized Mercy Medical Center volunteer, Harry Wall, as “Rookie Volunteer of the Year”. Wall, a Hartville resident and OSHIIP volunteer since May of 2009, has submitted nearly 600 Client Contact Forms to OSHIIP during that year. To be nominated as “Rookie Volunteer of the Year”, the candidate must show extraordinary effort in grasping the duties of an OSHIIP volunteer, including maintaining client confidentiality, technical expertise, objectivity and an outstanding grasp of Medicare coverage and OSHIIP counseling skills.
OSHIIP presented him with a special plaque last Tuesday, April 13, for this special distinction. “Harry has provided OSHIIP services in and around Stark County,” explained Terri Gursky, Senior Advisor, Mercy Senior Friends, Mercy Medical Center, “His technical knowledge and expertise, combined with his caring and professional nature, have made him a shining example of the OSHIIP mission.” Gursky also serves as the Stark county OSHIIP Coordinator.
Wall is part of a program at Mercy called SHIP Mates. The hospital launched SHIP Mates in 2009 in collaboration with OSHIIP, as an outreach program designed to help individuals navigate health care with Medicare and other insurance plans.  Mercy was among the first hospitals in Ohio to implement SHIP Mates. 
Trained volunteers, called SHIP Mates, visit Medicare patients who are hospitalized at Mercy and offer to address their insurance questions or concerns. When Medicare patients leave the hospital, they are given a free SHIP Mates resource kit filled with helpful Medicare, OSHIIP and hospital information.
Mercy Medical Center, a ministry of the Sisters of Charity Health System, operates a 476-bed hospital serving Stark, Carroll, Wayne, Holmes and Tuscarawas Counties and parts of Southeastern Ohio. It has 620 members on its Medical Staff and employs 2,500 people. Mercy operates outpatient health centers in Carrollton, Jackson Township, Lake Township, Louisville, North Canton, Plain Township and Tuscarawas County. A Catholic hospital, Mercy Medical Center upholds the mission and philosophy of the Sisters of Charity of St. Augustine and continues to be responsive to the needs of the community. For more information, see
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