Massillon Resident, Heather Martin, Honored As Star Performer Employee at Mercy Medical Center - Mercy Medical Center

Massillon Resident, Heather Martin, Honored As Star Performer Employee at Mercy Medical Center

Posted on: November 19, 2018

Massillon resident Heather Martin, RN for Mercy Medical Center’s HAVEN (Healing After Violent Encounters Network) program, has recently been chosen as the hospital’s Star Performer employee.

Heather was nominated for her dedication to providing the highest level of care to victims of violence who come to Mercy Emergency Department. “She has gone above and beyond in routinely providing SANE response on her own personal days off,” says Sarah Schemmel, RN, A-SANE trained, P-SANE trained. “Within the past month alone, she has responded to the emergency department six separate times, while not on-call, to meet the needs of our patients.”

Heather worked for 11 years at Mercy as an RN on a cardiac-related nursing unit before becoming a sexual assault nurse examiner (SANE). “I’ve always wanted to be a SANE nurse and, when given the opportunity, I felt compelled to go after that goal.”

Heather says it is satisfying to help patients who are victims of violence gain back control. “I’m able to take my time with each patient, giving them 100 percent of my attention. If I’m able to help in any way to start the healing process, I feel like my goal has been achieved.”

Heather says her faith and family have been her driving force. “Without the help and support of my husband, kids and parents, I wouldn’t be half the nurse I am today. My education and training have only been possible because my family has been there to support me along the way. So I want to say thank you to them for stepping up at home and allowing me the great opportunities to grow in my nursing career.”

The Star Performer program is the hospital’s employee recognition and rewards program.  Hospital employees, volunteers and staff are nominated each month for demonstrating outstanding performance, being a team player, going “above and beyond”, being creative and innovative and for championing service excellence.

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