Magnolia Resident, Colleen Newell, Honored As Star Performer Employee at Mercy Medical Center - Mercy Medical Center

Magnolia Resident, Colleen Newell, Honored As Star Performer Employee at Mercy Medical Center

Posted on: November 30, 2018

Magnolia resident Colleen Newell, patient care coordinator for Mercy Emergency Department, has recently been chosen as the hospital’s Star Performer employee.

Newell was nominated for her quick response to a health crisis at a local football game. While a spectator at the event, the referee collapsed on the field and became unresponsive. Newell rushed to the field, started CPR, and placed an AED on the gentleman. He regained consciousness and was transported to an emergency room for further evaluation. Newell’s quick actions and nursing experience helped save this man’s life.

“Colleen comes to work with a smile on her face and a positive attitude,” said Jodi Brown, RN, BSN, clinical nurse manager, Mercy Emergency Department. “She is a team player and helps the staff whenever needed. Colleen is an amazing person who is very deserving of this award.”

Newell’s plan to study international business all changed when her grandmother suffered a heart attack and was life-flighted to Cleveland. “This event was instrumental in swaying my decision to nursing,” Newell says. “I wanted to be able to make an impact in the lives of others.

During Newell’s 18 years of nursing experience, she has worked in medical/surgical, jail nursing, and the emergency department, which she says is her favorite. “The most satisfying part of my career is when I am able to help patients at their most vulnerable time,” she says. “I have learned to love each day and cherish those I love. My family is a huge part of my life and my husband and kids are my world. Watching my twins (seniors in high school) wrestle is one of my favorite events, and I am their biggest fan.”

The Star Performer program is the hospital’s employee recognition and rewards program.  Hospital employees, volunteers and staff are nominated each month for demonstrating outstanding performance, being a team player, going “above and beyond”, being creative and innovative and for championing service excellence.

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