Congratulations to Canton resident, Sandi Klein, Insurance Verification, for being named Mercy Medical Center’s February 2015 Star Performer employee. The Star Performer program is the hospital’s employee recognition and rewards program. Hospital employees, volunteers and staff are nominated each month for demonstrating outstanding performance, being a team player, going “above and beyond”, being creative and innovative and for championing service excellence.
Klein was nominated for stepping in and helping a patient who was having insurance issues the day of a scheduled medical test. She went above and beyond the scope of her job duties to coordinate between the patients’ insurance company and her physician’s office to ensure the patient received her medical test the same day. The patient says she is grateful for Klein’s kindness, knowledge and efficiency in getting the job done.
Klein has been an employee at the hospital since 2005 and was presented with her award by Thomas E. Cecconi, president & CEO of Mercy Medical Center.Please click here for media inquiries