Canton resident, Melody Klotz, RN for Mercy’s Coronary Care Unit has been selected as the hospital’s Star Performer employee for the month of April.
Klotz stopped to help a woman who was having a seizure in her car. Another good Samaritan, who also stopped to assist, called Mercy Medical Center the next day to share how one of our employees helped a stranger during a medical emergency.
Klotz has worked at Mercy Medical Center since 1999. Her manager, Alexis Louive, BSN, RN, Mercy CCU/CVSCU, is not surprised that she would offer help outside of Mercy to individuals in need. “I am proud she is a nurse in the Coronary Care Unit,” Louive said.
While in the military, Klotz worked at an Army hospital and says she saw the amazing care that was given to people. “I wanted to be part of a profession that could help people and make a difference in their lives. I found that nursing fit the bill.”
“She is a patient advocate,” Louive said. “She recognizes details in a patient’s plan of care that may affect their abilities to function once discharged.”
Klotz feels it is important to stand up for people, especially when they are unable to stand up for themselves, to make their voices be heard. “It is very rewarding, when the outcome is pertaining to end-of -life decisions, to know that I supported and helped carry out someone’s wishes.”
Klotz is also an active volunteer with the Humane Society and various animal rescues. “Rescuing behaviorally challenged dogs has been a very rewarding part of my life. They have shown me that even the most broken dogs can recover and live happy lives given the help, love and patience they need. I believe the same is true of people.”
The Star Performer program is the hospital’s employee recognition and rewards program. Hospital employees, volunteers and staff are nominated each month for demonstrating outstanding performance, being a team player, going “above and beyond”, being creative and innovative and for championing service excellence.Please click here for media inquiries