Medical Records Delinquency Policy

Physicians must complete medical records according to CMS regulations and Hospital/Medical Staff policy. The Medical record of a hospitalized patient should be completed at the time of discharge. The medical record must be complete within 30 days. All medical record documentation must be legible, dated, timed, signed, and completed in a timely fashion according to…

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HEALTHeChart Patient Portal Now Available

As required by Meaningful Use, the HEALTHeChart Patient Portal is now available for our patients. Patient Information, lab results and reports will be uploaded to the Patient Portal 35 hours after discharge.  At the time of registration, patients are asked to provide an email address so that the Portal login information will be sent directly…

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ICD–10: Neurology and Neurosurgery

This edition of the newsletter will concentrate on neurology and neurosurgery. Alzheimer’s disease codes will expand. Whether the patient has early onset (<65 years old) or late onset (>65), type should be identified. As with dementia documentation now, continued reference of with or without behavioral disturbance shows severity of illness. There is even a new code…

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Society of St. Luke Physician Recognition Dinner is Sept. 11

Mercy Medical Center's Society of St. Luke physician recognition dinner and induction ceremony will be held Thursday, Sept. 11 at Brookside Country Club. Cocktails at 6 p.m. and dinner at 7 p.m. The induction ceremony will immediately follow dinner. Congratulations to Mercy's 2014 Society of St. Luke inductees James D. Johns, M.D., William D. Murphy,…

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Help Your Patients Successfully Manage Their Diabetes

Margaret Koenig, MS, RD, LD, CDE has accepted the position of Diabetes Education Coordinator for Mercy Medical Center’s Outpatient Services. Koenig has worked with diabetes education for 14 years and previously taught the nutrition component of Mercy’s diabetic classes in addition to meeting with patients for one-on-one consultations as an outpatient dietitian.   Mercy’s Diabetes…

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Education Opportunities: July, August, September 2014

Critical Care Grand Rounds are held in Mercy Hall Auditorium. Lunch begins at 11:45 a.m., and the lecture is from 12:15 – 1:15 p.m. To register, call 330-489-1409 or email Kathy.ruppert@cantonmercy.org.   Community Acquired Pneumonia in the Hospitalized Patient Wednesday, July 16 Speaker: Alan Rudick, D.O.   Surgical Emergencies Wednesday, Aug. 20 Speaker: Mazin Shackour,…

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AccessMedicine Mobile is Now Available at Mercy

AccessMedicine, provided by Mercy Medical Library, is an online collection of 60 core medical reference titles with the latest updated content, thousands of images, medical news, updates, patient education information, a diagnostic tool, and an integrated drug database with information about dosages and trade names. It’s designed for direct access to the information necessary for completing…

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CMS Site Survey Concludes

Representatives from the Ohio Department of Health arrived on Monday, April 28 to conduct a full survey for the Centers for Medicare and Medicaid Services (CMS). Up to seven surveyors visited each day to review every aspect of the medical center and our off-sites including patient care, medical records, and facility and safety issues. Surveyors…

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Mercy Moves Forward With ICD-10 Readiness Plan

Although Congress has recently delayed ICD-10 for another year, Mercy, like many other facilities and payers across the country, will push forward with their ICD-10 readiness plan. Clinical documentation specialists and coders will continue with their training. CDI, in coordination with Medical Affairs, will continue to publish educational articles. However, on-site presentations will be delayed…

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HealthStream Education

HealthStream is a web based education module that requires a unique username and password. Your online education will be tracked and credited to you upon the completion of your assigned courses. Be sure to use your unique log in to receive credit for completion of this course.  Important Notice: You cannot access HealthStream through the…

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5.66 Process Changes Go Live June 3

On Tuesday, June 3, process changes such as electronic Medication Reconciliation, Discharge, eSCribe, and Problem Lists will be implemented. Most of these processes are required in order to meet Meaningful Use Stage 2 metrics. Two types of physician education are still available –traditional classroom and HealthStream (anytime, anywhere on your Mercy connected device). This education…

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Education Opportunities

Critical Care Grand Rounds are held in Mercy Hall Auditorium. Lunch begins at 11:45 a.m., and the lecture is from 12:15 – 1:15 p.m. To register, call 330-489-1409 or email Kathy Ruppert.                Delirium             June 18             Robert Packer, M.D.   SAVE THE DATE 11th Annual Afternoon Siesta September…

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New Physicians March–April 2014

Mercy Medical Center welcomes the following new physicians approved by the Medical Affairs Committee of the board effective March and April 2014.     Active, Provisional Jason Bertram, MD Internal Medicine, General  Internal Medicine Associates of Canton 201 Dueber Ave SW Canton, OH 44706 Phone: 330-453-4000 Fax: 330-453-2866     Active, Provisional Susanne Mont, MD…

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Five Mercy Nurses Awarded for Clinical Excellence

In recognition of National Nurses Week (May 6–12), Mercy is honoring five of its clinical staff members with Nursing Excellence Awards, which will be presented during Mercy’s annual clinical excellence luncheon on May 22. Mercy’s 2014 honorees are:             Cayla Ames, R.N., Mercy ICU            …

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CMS Expands Coverage for Cardiac Rehabilitation

Effective immediately, The Centers for Medicare and Medicaid Services (CMS) has determined that evidence is sufficient to expand coverage for Cardiac Rehabilitation services to beneficiaries with Stable, Chronic Heart Failure defined as: 1.     Patients with left ventricular ejection fraction of 35% or less and *New York Heart Association (NYHA) Class II to IV symptoms despite…

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New Recommendations for Heart Failure Patients

The Heart Failure Task Force Committee is recommending the use of the three evidence-based beta-blockers for Mercy heart failure patients. The American College of Cardiology Foundation/ American Heart Association (ACCF/AHA) Heart Failure Guidelines are the committee’s source for this recommendation. “One of the three beta blockers (bisoprolol, carvedilol, and sustained-released metroprolol succinate) is recommended for…

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7 Steps to Increase Patient Satisfaction

In our last newsletter, we shared the results of the most recent patient satisfaction survey. These seven keys to success will increase patient satisfaction scores: 1.     Be prepared. Know who the patient is before you walk in the door (don’t fumble for a name after you are in the room). 2.     Make eye contact with…

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Medical Library: Your Information Resource

Mercy Medical Library has a web page on cantonmercy.org. You can link to it directly by visiting cantonmercy.org/medical-library. Here you can find online journals and books through the OhioLINK Electronic Journal Center, Clinical Key, and Access Medicine. We also have a page on MercyNet. You can request literature searches and articles on these library web pages….

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Hot Topics: Delinquent Medical Records and Stamped Signatures

Delinquent Medical Records CMS regulations state that all medical records need to be completed in 30 days. Mercy Medical Center currently has approximately 1,300 delinquent medical records. The process for medical records suspension begins with medical records being monitored. The Medical Records Department will fax a chart status letter regarding possible suspension to the physician’s…

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CMS Survey: What to Expect

Mercy Medical Center will be surveyed for compliance with the Centers for Medicare and Medicaid Services (CMS) regulations. This survey will take place unannounced, in the near future. Surveyors will walk in unannounced at ANY entry point, such as the hospital’s front entrance, surgery center entrance, ED or any Mercy Health Center. The first person…

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CMS Hot Topics: Informed Consent, Medical Records, Restraints and More

This week we’ll focus on important reminders about informed consent, medical records, pre-printed standing orders, verbal and telephone orders, and restraints. Informed Consent All informed consents must be date, timed and SIGNED by the patient and physician noting that risks, benefits and alternatives have been discussed with the patient. If the informed consent cannot be…

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