Our Mission in Action

In 1908 The Sisters of Charity of St. Augustine joined with area physicians to convert President McKinley’s former home into Stark County’s first and only faith-based hospital. Over a century later, Mercy Medical Center remains committed to its original purpose: to continue Christ’s healing ministry by providing quality, compassionate, accessible and affordable care for the whole person.

In 2017, Mercy provided more than $22.7 million in community benefit to Stark County and surrounding areas, including:

2017 Statistics Mercy Medical Center Canton Ohio

At Mercy Medical Center, we continue to be responsive to the needs of the community, including the provision of care for all, regardless of their ability to pay. It is the foundation of the hope we share with those we serve.

Mercy follows the Catholic Health Association (CHA) model for measuring and reporting community benefit. The CHA model includes charity care at cost, unpaid cost of Medicaid (the difference between the cost of Medicaid patients’ care and the payment by Medicaid) and community activities and contributions.

The Ohio Hospital Association Community Benefit Report follows the same guidelines. This total does not include “bad debt,” although most of Mercy’s and many other hospitals’ bad debt results from the unfortunate situation faced by uninsured or underinsured patients who cannot afford to pay their hospital bills, but do not qualify for Medicare, Medicaid or charity care.

Pastoral Care

During hospitalization, patients and their families often grapple with significant life issues. Mercy Pastoral Care offers help as people explore those issues in a safe, confidential environment. Chaplains are trained and board certified for hospital ministry and provide a caring, listening presence for patients, their family members and staff regardless of faith tradition. Pastoral care staff also provides information and assistance regarding Advanced Directives for Health (Living Will and Power of Attorney for Health). In addition, a variety of devotional opportunities and sacramental ministry is available. For more information, call 330-489-1143.

Environmental Stewardship

Catholic Health Association considers environmental concerns to be mission related and encourages hospitals to take action. Mercy Medical Center earned the Energy Star designation–the national mark of excellence in performance–from the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Energy’s joint program.

In addition to energy management, Mercy Green Team initiatives also include hospital-wide recycling programs, a pharmaceutical disposal program, robust paperless programs, and building and buying “green.”

Community Education Programs and Screenings

Each year Mercy Medical Center sponsors free health fairs, community education events, physician talks and free screenings to promote the health and wellness of members in our community. Upcoming events and health screenings can be found in our “Calendar of Events” or by calling Mercy Healthcare Connection at 330-489-1333.

Clinics for Uninsured, Underserved

To provide care to patients with financial need, Mercy operates internal medicine and obstetrics and gynecology clinics, as well as a medical home (medical, dental and behavioral health care in one facility) in northeast Canton. Based on a sliding-scale fee structure, the clinics and the medical home provide the uninsured and underserved of Stark and nearby counties with quality, comprehensive care.

Affordable Dental Services

According to a report from the Ohio Department of Health, dental care remains the state’s number one unmet health care need for children and low-income adults. Established in 2007, Mercy Dental Services is accredited by the American Dental Association and offers affordable preventive, cosmetic and restorative dental services for adults and children.

Community Partnerships Through Mercy Mission Outreach

Since 1994 Mercy Mission Outreach has been sharing resources and working together with other local agencies and organizations to make an impact in the lives of residents in Northeast and Southeast Canton.

Our community partnership programs include:

  • Community Health Fair with the Stark County District Library. The fair, designed to reach out to individuals and families in our area who are uninsured or underinsured, provides health screenings and access to health-care assistance. More than 50 agencies participate.
  • Listen Up — It’s Time to Talk Drug Prevention, a substance-abuse prevention program in collaboration with Mental Health & Recovery Services Board of Stark County. This program features evidence-based substance abuse research education to grades 4-8.
  • Baby showers for pregnant women and new mothers to provide health and child care education. These showers are offered twice each year at both Mercy Medical Center at St. Paul Square in northeast Canton and Skyline Terrace in southeast Canton.
  • Dental health education programs at area schools.
  • Well Women (#WellWomenStark) in collaboration with Canton City School District. This initiative strives to raise awareness and provide education to middle school females on health issues that impact them.
  • Healthy 4 Life, a unique, four-week summer program for students that focuses on exercise, hygiene, nutrition and oral health. Past collaborations include Canton City School District, JRC and Madge Youtz Library. This ongoing program is available in part through a Stark Community Fund Summertime Kids grant.
  • StarkFresh Farmer’s Market, located in Northeast Canton. This market is committed to increasing residents’ access to — and consumption of — local, healthy and affordable foods. The market is held every Thursday from 3-6 pm from July through September.

Pathfinders Program

Mercy Medical Center partners with Canton City Schools to offer adult learners in their GED program a six-week, shadowing program at the hospital. Based on their individual areas of interest, Pathfinder students shadow Mercy employees in different departments and then meet for lunch and to hear a guest speaker. Mercy employees from administration, human resources and volunteer services share information about health care careers and the hospital’s mission; how to apply and interview for a job; volunteer opportunities; and other career-building topics.

ANGEL Network

Mercy Medical Center adopted a local chapter of the African American Women Nurturing and Giving Each Other Life (ANGEL) Network. Supported in part by a grant from Susan G. Komen for the Cure Northeast Ohio affiliate, Mercy ANGEL Network supports African American women’s efforts to take charge of their breast health through early detection programs, access to screenings and education about breast health practices.

Faith Community Nursing

Mercy’s Faith Community Nursing Program helps local churches form wellness programs within their faith communities to nurture a climate of healthy lifestyles, mutual support and health consciousness. Mercy provides resources to support the program such as a “Getting Started” manual, monthly newsletters, educational programs and nursing continuing education credits. For more information, call 330-489-1111, ext. 1591.

Immigrant Health Outreach and Language Assistance

In an effort to assist immigrants in Stark, Tuscarawas, Wayne and Carroll Counties, Mercy works to provide culturally sensitive health care, particularly for Latino immigrants with little or no English ability. In addition to providing bilingual interpreters for the Spanish-speaking community, Mercy also coordinates transportation, prenatal and postpartum care for immigrant women and their newborns. The program provides medically trained interpreters and the use of a language access line (with capability for a wide range of languages). Directed by a board certified program coordinator, these services are available 24/7. Interpretive services for those who are deaf are also available. To learn more, call 330-489-1111, ext. 2577.

Mercy International Mission Outreach

Created to support hospital physicians and employees who donate their time and talent helping others around the world, Mercy International Mission Outreach coordinates donations of supplies, medications and recycled instruments and equipment to send with the medical mission teams. Mercy’s efforts have helped people in the Dominican Republic, Ukraine, Armenia, Honduras, Rwanda, Korea, Bulgaria, Colombia, Tanzania, Cuba, El Salvador and Syria.

Read a blog post about the 2012 team >>