STATCARE and Health Services for Dover, New Philadelphia and Surrounding Communities

1031 West High Avenue, New Philadelphia, OH | Ph: 330-365-5100

Need urgent care services? Check in online now and save your spot.

Mercy is an urgent care facility. Walk in any time during hours of operation and register for care. You may also conveniently save your spot for STATCARE Immediate Care online (not applicable for lab or radiology services). Complete and submit the form below and do most of your waiting in the comfort of your own home.

Important Notices

  • Saving your spot is not a guaranteed appointment time. We will do our best to see you as close to your check-in time as possible, but if there are sicker patients ahead of you, we must treat them first.
  • If available times online are not convenient for you, please walk in and register for care.
  • If you are saving a spot for more than one person, you must complete the form for each person.
  • All patients, even “save your spot” patients, need to stop at the kiosk upon arrival.

If your symptoms worsen or you believe you are experiencing a life-threatening emergency, please call 911 or go to the nearest ER.

Health Center Services


Monday – Friday, 8 am to 8 pm
Saturday & Sunday, 9 am to 5 pm

Lab & Radiology Hours:
Monday – Friday, 7 am to 8 pm
Saturday & Sunday, 9 am to 5 pm

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Coordinates: 40.492635, -81.463672