A Message to Mercy Patients & Our Community - Mercy Medical Center

A Message to Mercy Patients & Our Community

Posted on: March 22, 2020

Together, we all face challenges and uncertainty. Our daily lives have changed due to Coronavirus Disease (COVID-19).

We at Mercy Medical Center want our communities to know this is a road we will walk together with you throughout the months ahead.

Cases of COVID-19 will continue to grow until late May or longer, according to the Ohio Department of Health (ODH). Every infected person spreads the novel coronavirus to at least two to three people. A person can be infectious for five or six days before developing symptoms of illness. And, a likely scenario is that there will be subsequent waves of the disease.

For about 80% of Ohioans, the novel coronavirus will deliver mild cold symptoms with full recovery in 10 days. But 20% of those infected will need more medical or hospital care to treat COVID-19, an upper respiratory illness that can become so serious, especially for the elderly or already sick, that a patient requires mechanical breathing assistance.


  • Wash your hands often with soap and water for at least 20 seconds.
  • Cover coughs and sneezes with throw-away tissues.
  • Clean and disinfect frequently touched surfaces daily.
  • Stay home. If you must go out, keep six feet of distance between yourself and other people.

We know social distancing works. This will keep hospitals from being overwhelmed with patients, so that those who are sick can be treated competently and compassionately. It will also give researchers time to work on developing vaccines and medications that could reduce the severity of the virus and save lives.


  • People who are mildly ill are able to recover at home. The following symptoms may appear 2-14 days after exposure: fever, cough, shortness of breath. If you have mild symptoms, stay home, avoid public areas and avoid public transportation.
  • Monitor your symptoms. If you develop emergency warning signs, get medical attention immediately. These include difficulty breathing or shortness of breath, persistent pain or pressure in the chest, new confusion or inability to arouse, or bluish lips or face.
  • Call before going to the doctor’s office or emergency room. Tell caregivers your symptoms.

At Mercy, we are taking proactive steps to prepare for the anticipated surge of COVID-19 cases.

For more than a century, Mercy has been dedicated to excellence and devoted to healing. We are committed to being the best because our community depends on us. Staying true to our mission of providing quality and compassionate care means we will continue to invest in state-of-the-art technology and services, while our health care team cares for body, mind and spirit of those we serve throughout this crisis and for the next 100 years.

Ever yours, the Mercy’s Emergency Preparedness Leadership Team:

  • Thomas J. Strauss, Interim CEO
  • Barbara Yingling, Sr. Vice President Patient Care Services, Chief Nursing Officer, Patient Safety Officer
  • David Gormsen, DO, Sr. Vice President, Chief Medical Officer


For questions regarding Coronavirus/COVID-19, please call 1-833-ASK-ODH (1-833-427-5634) or visit coronavirus.ohio.gov






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