Free Medicare Q & A

As services continue to open at Mercy Medical Center, the hospital will ease some visitor restrictions put in place in response to COVID-19. The ongoing safety of patients, caregivers and our communities remains our top priority. These steps are intended to keep our caregivers and patients as safe as possible while also recognizing the value visitors bring to patients.

EFFECTIVE JUNE 17 AT 11 A.M., Mercy Medical Center’s visitation policy for inpatient areas:

• One designated visitor per hospital stay; one visit per day
  • No one under 18 years of age
  • COVID positive patients and those under investigation for COVID–No Visitation
  • Visitation Time: 11 a.m.–7 p.m.
• Screening process/staffing consistent with current state
• Visitors required to wear temporary visitor ID; mask also required
• Inpatient visitors will be required to sign in at the nurses station with each daily visit, logs will be provided to the nursing units
• Approved visitor to remain in patient room unless visiting cafeteria/restroom
• Guidelines apply to ED–visitor screened prior and remains with patient
• End-of-life exceptions–2 visitors at a time may visit; visitors waiting turn must wait in their car; limited to immediate family members only (defined as spouse, children and parents); more than 2 can visit but must alternate
• Children–2 adults permitted (guardian or parent) applies to age 17 and under
• Maternity–one visitor or caregiver permitted
• Waiting rooms remain closed
• Continue with limited points of entry