Mercy Is A Safe Place

Don’t delay your health care any longer. With outpatient testing, therapy services, and surgeries resuming, we want to assure you that Mercy is a safe place for you and your loved ones to come for all your health care needs. You can also help us prevent the spread of germs by practicing good hand hygiene, wearing a mask, and, if possible, coming alone to your appointment.

We’ve Got Cleaning Covered

When it comes to cleaning, we’ve got you covered! Mercy is following enhanced sanitizing processes for treatment rooms, waiting rooms, and public areas that include using our state-of-the-art Xenex robots. Learn more about what to expect when you have appointments at Mercy’s main campus and health centers from Cory Brown, D.O., Mercy Primary Care – Jackson.

What Has Changed at Mercy Due to COVID-19

Limited Hospital Visitation Permitted

Mercy allows limited inpatient visitation. Visitors must be 18 years of age or older. In most circumstances, patients can have one designated visitor per hospital stay with one visit per day. There are special exceptions for children (age 17 and under) and end-of-life situations.

Before you come to visit a Mercy patient, please read our complete visitation guidelines here.

Come to Appointments Alone, If Possible

For Mercy STATCAREs, physician practices, and outpatient locations, patients are asked to come to appointments alone, if possible. One person is allowed to accompany each patient to an appointment on an as-needed basis.

Events Cancelled

Until further notice, all hospital events, no matter the location, are cancelled. This is in keeping with Ohio Governor Mike DeWine’s mandate to eliminate public gatherings.

No Floral Arrangement Deliveries

For the safety of our patients, staff, and employees, Mercy is temporarily halting the delivery of any floral arrangements to our hospitalized patients.

Mercy Boutique Available By Appointment Only

To access Mercy Boutique services, please call 330-456-9960 for an appointment.

Cashier and Financial Counselor Offices Closed to Walk-in Traffic

The cashier’s and financial counselor’s offices at Mercy are closed to walk-in traffic. Staff will continue to work in these areas and will be available via telephone if needed.