Mercy Is A Safe Place

Don’t delay your health care. We want to assure you that Mercy is a safe place for you and your loved ones to come for all your health care needs. You can also help us prevent the spread of germs by practicing good hand hygiene, wearing a mask, and coming alone to your appointment.

We’ve Got Cleaning Covered

When it comes to cleaning, we’ve got you covered! Mercy is following enhanced sanitizing processes for treatment rooms, waiting rooms, and public areas that include using our state-of-the-art Xenex robots. Learn more about what to expect when you have appointments at Mercy’s main campus and health centers from Cory Brown, D.O., Mercy Primary Care – Jackson.

Outpatient Testing, Therapy, Surgery

All testing and therapy services can be scheduled at Mercy. This includes:

Our STATCAREs and health centers are open for walk-in urgent care visits, blood work, radiology, and more. When you arrive for any scheduled appointment, test, or surgery, please:

  • Practice good hand hygiene
  • Wear a mask
  • Come alone

What Has Changed at Mercy Due to COVID-19

Cleveland Clinic Mercy Hospital Updates Visitor Guidelines

Effective February 2nd, Mercy Hospital is using Cleveland Clinic’s statewide visitation levels.

We are currently at level red. Visitation is currently 7am – 9pm, seven days a week.

To learn more about visitation guidelines, please visit

Events Cancelled

Until further notice, all hospital events, no matter the location, are cancelled. This is in keeping with Ohio Governor Mike DeWine’s mandate to eliminate public gatherings.

No Floral Arrangement Deliveries

For the safety of our patients, staff, and employees, Mercy is temporarily halting the delivery of any floral arrangements to our hospitalized patients.

Mercy Boutique Available By Appointment Only

To access Mercy Boutique services, please call 330-456-9960 for an appointment.

Cashier and Financial Counselor Offices Closed to Walk-in Traffic

The cashier’s and financial counselor’s offices at Mercy are closed to walk-in traffic. Staff will continue to work in these areas and will be available via telephone if needed.