This page was last updated on November 25, 2020.

COVID-19 is an emerging, rapidly evolving situation. The Centers for Disease Control and Prevention (CDC) and the Ohio Department of Health (ODH) are aggressively responding to the outbreak of novel coronavirus / COVID-19. Along with other Ohio hospitals, Mercy Medical Center is following all CDC and ODH recommendations and will continue to provide updated information as it becomes available.

If you have questions regarding Coronavirus/COVID-19, please call the ODH Hotline at 1-833-4ASKODH (1-833-427-5634).


Light and Hope Shine On at Mercy


Latest Updates About Novel Coronavirus (COVID-19)

All Hospital Visitation Temporarily Stopped

Effective November 12, 2020, Mercy Medical Center joins many other Ohio hospitals in temporarily stopping all hospital visitation due to an increase in COVID-19 cases. Maternity patients are still permitted one support person (who must remain the same person for the entirety of their stay). Surgical/procedural patients are allowed one visitor during this time period. Exceptions to the visitation policy will be made on a case-by-case basis, such as end-of-life and critical patient situations.


Outpatient Testing, Therapy, Surgery

All testing and therapy services that don’t require an overnight hospital stay can again be scheduled at Mercy. This includes:

Our STATCAREs and health centers are open for walk-in urgent care visits, blood work, radiology, and more. When you arrive for any scheduled appointment, test, or surgery, please:

  • Practice good hand hygiene
  • Wear a mask
  • Come alone

CDC Adds Six Additional COVID-19 Symptoms

The CDC recently added six additional COVID-19 symptoms, which may appear two to 14 days after exposure to the virus, to its list. They include:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of the following symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

Donations for Health Care Providers

We are deeply touched by the outpouring of concern and support for our nurses, doctors, and other frontline caregivers. For those who have inquired and continue to inquire how they can best support Mercy employees continue our hospital’s mission during the COVID-19 pandemic, here are some ways you can help, including by sewing and donating masks.

For more than a century, Mercy has been dedicated to excellence and devoted to healing. We are committed to being the best because our community depends on us. Staying true to our mission of providing quality and compassionate care means we will continue to invest in state-of-the-art technology and services, while our health care team cares for body, mind and spirit of those we serve throughout this crisis and for the next 100 years.

Healthy Blood Donors Needed

Mercy is encouraging healthy adults to roll up their sleeves to support this local need. The American Red Cross of Northeast Ohio and Vitalant (formerly LifeShare Community Blood Services) are the only two blood banks in Northeast Ohio, so they are primary suppliers of transfusable blood for many local hospitals, including Mercy. Learn more about how to help.


What to Expect With Novel Coronavirus and COVID-19

Coronavirus is not new. It’s a term that refers to a group of viruses known to cause respiratory illness.

What we are dealing with currently is a “novel coronavirus,” meaning it’s a type of coronavirus that was previously unknown to the health care community. This novel coronavirus causes an illness the World Health Organization named coronavirus disease of 2019, or COVID-19.

Cases of COVID-19 will continue to grow until late May or longer, according to the Ohio Department of Health (ODH). Every infected person spreads the novel coronavirus to at least two to three people. A person can be infectious for five or six days before developing symptoms of illness. And, a likely scenario is that there will be subsequent waves of the disease.

For about 80 percent of Ohioans, the novel coronavirus will deliver mild cold symptoms with full recovery in 10 days. But 20 percent of those infected will need more medical or hospital care to treat COVID-19, an upper respiratory illness that can become so serious, especially for the elderly or already sick, that a patient requires mechanical breathing assistance.

What if I think I’m sick with COVID-19?

Read our COVID-19 self-assessment guidelines and learn more about what to do if you think you’re sick.

Learn More About COVID-19

Mercy has compiled some basic information about COVID-19 from the Ohio Department of Health and the Centers For Disease Control. Visit our coronavirus FAQs page.

Share