Dan Lane, RN, MSN, NE-BC, has been appointed director of Quality & Patient Safety at Mercy Medical Center. Lane reports to Paul Hiltz, interim CEO.
Quality initiatives for 2018 will focus on:
• Increasing patient satisfaction scores
• Decreasing surgical infection rates
• Increasing hand hygiene rates
• Increasing staff perception of safety
“I want to collaboratively work with physicians to ask them what they would like to see improved at Mercy,” Lane says. “Physicians are partners in providing exceptional patient care, and we need their involvement.”
Lane and Tracey Majors, BSN, MAOL, CPHQ, director of Medical Staff Quality and Peer Review, will work together to improve quality measures.
Lane can be reached by calling 330-489-1111, ext. 1569 or by emailing firstname.lastname@example.org.