Thank you for your preparedness and willingness to participate with The Joint Commission surveyors during their visit last month. Although we have a few corrections to make, the overall survey went extremely well.
Areas identified as needing improvement involved informed consent. Surveyors identified that patients’ rights were violated based on the fact that the risk, benefits and side effects to receiving a blood transfusion were not provided to the patients by the physicians prior to ordering the blood and the patient signing consent. Additionally, records were found without dates and times signed by physicians. The Joint Commission will return to Mercy within 45 days to review our plans. Please remember: DATE, TIME, SIGN.