Please call 330-588-4676 between 8 am and 4:30 pm, Monday through Friday.
Schedule Appointment
Please call 330-489-1362 to schedule a Mercy Primary Care Telehealth visit.
Schedule Appointment
Please call 330-489-1362 to schedule a Mercy Primary Care Telehealth visit.
As services continue to open at Mercy Medical Center, the hospital will ease some visitor restrictions put in place in response to COVID-19. The ongoing safety of patients, caregivers and our communities remains our top priority. These steps are intended to keep our caregivers and patients as safe as possible while also recognizing the value visitors bring to patients.
EFFECTIVE JUNE 17 AT 11 A.M., Mercy Medical Center’s visitation policy for inpatient areas:
One designated visitor per hospital stay; one visit per day
No one under 18 years of age
COVID positive patients and those under investigation for COVID–No Visitation
Visitation Time: 11 a.m.–7 p.m.
Screening process/staffing consistent with current state
Visitors required to wear temporary visitor ID; mask also required
Inpatient visitors will be required to sign in at the nurses station with each daily visit, logs will be provided to the nursing units
Approved visitor to remain in patient room unless visiting cafeteria/restroom
Guidelines apply to ED–visitor screened prior and remains with patient
End-of-life exceptions–2 visitors at a time may visit; visitors waiting turn must wait in their car; limited to immediate family members only (defined as spouse, children and parents); more than 2 can visit but must alternate
Children–2 adults permitted (guardian or parent) applies to age 17 and under
