Mission - Vision - Values

More Than a Hospital

Mission:

As a Catholic health care organization, our mission at Mercy Medical Center is to continue Christ's healing ministry by providing quality, compassionate, accessible and affordable care for the whole person.

Vision:

Mercy Medical Center is the provider and employer of choice for quality, cost effective health care in Stark County and surrounding communities. We are a model of community health care demonstrating service excellence and providing wellness, education, and outreach to our community. As an integral part of the Sisters of Charity Health System and in partnership with physicians, we are recognized for excellence in all aspects of patient care.

Values:

RESPECT: Each person is uniquely created by God, therefore, each life is sacred. We treat every person with dignity, promoting an inclusive, collaborative environment where all are empowered to work together.

EXCELLENCE: We excel in our care of patients through competent employees and volunteers, continuous improvement, advanced technology, and on-going education. We provide excellence in clinical programs, service principles, and efficient use of resources.

ATTITUDE: We demonstrate enthusiasm and courtesy to our patients, co-workers, physicians and visitors, guided by moral and ethical standards.

COMPASSION: We attend to the needs of each person with tender care and empathy by addressing his/her fears, pain and suffering.

HOLISTIC CARE: We work together to meet the physical, emotional and spiritual needs of our patients.